Subscription & Billing
Support for upgrading, billing, and plans.
14 articles
- How to upgrade my subscription?How to upgrade your Napkin AI account to Plus or Pro.
- How to manage my subscription?Learn how to update, change, or cancel your Napkin AI subscription from your account settings.
- How to get a payment invoice?Learn how to access and download your subscription invoices from your account settings.
- What payment methods do you accept?Learn about all the payment methods Napkin accepts including credit cards, digital wallets, and regional banking methods.
- Is there a discount on annual billing?Find out about Napkin's 25% discount on annual billing plans compared to monthly subscriptions.
- How can I change my payment method?Step-by-step guide to updating your payment method through your Account or Teamspace settings via Stripe's subscription management portal.
- What happens to my content if I cancel my subscription?Learn what happens to your Napkin visuals and projects when you cancel your subscription.
- If I delete my account, will it terminate my subscription?
- How do I get charged when adding a member to my Teamspace?Understand how billing works when you invite new members in your Teamspace.
- Do you offer discounts to Non-Profits or Students?Information on discounts for students and non-profit organizations.
- How can I connect with the sales team?
- What are AI Credits and how can I check how many I have left?Learn what AI Credits are, how they're used for visual generation, and where to check your remaining credit balance.
- Do unused AI credits carry over to the next month?Find out whether your unused AI credits roll over to the next billing cycle or expire at the end of each month.
- What's the difference between Plus and Pro plans?Compare the features and benefits of Napkin's Plus and Pro subscription plans to choose the right option for your needs.